Our provider collaborative has oversight of quality assurance, safeguarding, and governance for the specialised mental health services we commission for children and young people. We aim to deliver better, outcome focused, integrated care, to our patients.
Quality assurance
Standardisation of care: We work to ensure consistency of care standards across all partners. We use shared best practices, developing joint protocols, and agreeing quality metrics to monitor performance.
Continuous improvement: Using data, feedback and co-production with patients and partners, we drive improvements in patient outcomes. This enables the collaborative to effectively identify areas for improvement and implement changes across multiple partners.
Peer review and benchmarking: Colleagues across the collaborative regularly peer review to assess another’s performance. Areas of excellence and those needing development can be identified, benchmarking against each other to help raise overall standards across our children and young people’s services.
Safeguarding
Patient safety: Develop and maintain effective systems and processes for responding to patient safety incidents. This is with the purpose of learning from and improving patient safety in line with the Patient Safety Incident Response Framework (PSIRF), set out by NHS England.
Shared safeguarding policies: Ensuring consistency in protecting vulnerable young patients within our services through the development of joint safeguarding policies for all partners and providers.
Training and support: Pooled resources enable better safeguarding training and support to staff. This ensures everyone is aware of safeguarding issues and the appropriate response.
Governance
Shared governance structures: Shared governance frameworks outlining decision making and accountability across the collaborative include joint committees and partnership boards representing each partner or provider.
Risk management: The collaborative work together to identify and manage risks across the whole network. This includes clinical risks and financial risks, often finding more effective ways to mitigate them.
Regulatory compliance: Through joint audits, shared learning from inspections, and coordinated responses to any areas of concern, the Provider Collaborative helps to ensure that all partners and providers meet regulatory requirements. These include those set by the Care Quality Commission (CQC).